Custom Medal Delivery and Shipping Information
At Eco Friendly Medals, we are committed to providing reliable, affordable worldwide delivery for all custom medal orders. Below you’ll find complete custom medal delivery and shipping information, including production times, international transit estimates, tracking details and customs guidance.
Shipping Carriers
We dispatch custom medal orders using trusted international courier services, including:
Shipping method is selected based on destination, order size and required delivery speed.
Rush Production and Express Shipping
Need your custom medals urgently?
We offer Rush Production and Express Shipping options, subject to availability. Rush orders must be discussed and agreed before placing your order.
If you have a fixed event deadline, please contact us directly to confirm production and shipping timelines.
Tracking and Delivery Support
All international orders over £65 include tracking. Tracking numbers are provided once your custom medals have been dispatched.
If your parcel appears delayed:
- Allow additional transit time during busy periods
- Check tracking updates
- Contact your local postal provider or customs office
If you still require assistance, our team is happy to help.
Customs, Import Duties and International Orders
For orders shipped outside the UK, parcels may be subject to:
- Import duties
- Local taxes
- Customs handling fees
These charges:
- Are not included in your purchase price
- Are not included in shipping costs
- Are the responsibility of the recipient
Eco Friendly Medals is not responsible for customs charges or delays caused by international clearance processes.
If unsure, we recommend contacting your local customs office before placing your order.
Estimated Shipping Times
Shipping times for custom medals vary depending on your location. Below are typical delivery windows after dispatch:
- UK: 2–5 business days
- Europe: 5–10 business days
- Rest of World: 7–20 business days
Please note:
- Delays may occur during peak seasons
- Customs processing may extend delivery times
- Transit times begin after production is complete
For accurate delivery estimates, we recommend contacting us with your destination country and event date.
Shipping Address Accuracy
Please ensure your shipping address is correct and complete at checkout.
Eco Friendly Medals cannot be held responsible for:
- Delays due to incorrect addresses
- Lost parcels caused by incomplete details
- Re-delivery charges resulting from customer error
If you notice an error after ordering, contact us immediately.
