📦 Shipping Information
At
Eco Friendly Medals, we’re committed to providing reliable and affordable delivery wherever you are in the world. Below you’ll find details about our shipping services, timescales, and policies.
🚚 Shipping Rates
- U.K. Orders – Free Shipping on all orders, regardless of value.
- International Orders over £65 GBP – Free Tracked Shipping
- International Orders under £65 GBP – £3.75 Standard Shipping.
🌍 Shipping Carriers
We ship using trusted services, including:
⚡ Rush Orders
Need your medals urgently? We offer
Rush Production and Shipping options!
This must be discussed and agreed
prior to placing your order. Please contact us directly if you have a tight deadline.
⏱️ Estimated Shipping Times
Shipping times vary depending on your location. Below are typical delivery windows
after dispatch:
- UK: 2–5 business days
- Europe: 5–10 business days
- Rest of World: 7–20 business days
Please note:
Delays may occur during peak seasons or due to customs clearance in your country.
🛂 Customs & Import Duties
If you’re ordering from outside the U.K., your parcel may be subject to
import duties, taxes, or handling fees charged by your local customs office.
- These fees are not included in your purchase price or shipping cost.
- Eco Friendly Medals is not responsible for any customs charges that may apply.
- We recommend contacting your local customs office for further information if you’re unsure.
🔍 Tracking & Delivery Issues
All international orders over £65 come with tracking, and tracking numbers will be provided once your order ships.
If you experience delays, please allow additional time and check with your
local postal provider or
customs office before reaching out to us.
📬 Shipping Address Accuracy
Please ensure your shipping address is correct at the time of purchase.
We cannot be held responsible for delays or lost parcels due to incorrect or incomplete addresses provided by the customer.